SETEM SUPPORT
We’re here to help.
Tell us what happened and we’ll help you find the next step.
Contact support
Email us from the address connected to your setem account. Include a short description and any relevant profile name. Never include your password.
Email support@wishe.app →Account and email verification
Check spam or junk folders if a verification message is missing. You can request another message from the verification screen. For sign-in trouble, include the exact warning shown in the app when contacting support.
Report a child-safety concern
setem is for adults only and has zero tolerance for child sexual abuse and exploitation. In the Android app, open Settings → Report a Child-Safety Concern to submit a report directly inside the app. The native form covers underage users, grooming or sexual exploitation, suspected child sexual abuse material, and other urgent child-safety concerns.
You may also use the monitored safety channel below. Do not download, copy, forward, or attach suspected illegal material.
Report a child-safety concern →Read our complete Child Safety Standards.
Other safety concerns
If someone is in immediate danger, contact local emergency services. For other behavior or content on setem, email support with enough context to identify the relevant profile or conversation. Do not confront someone you believe may be unsafe.
Is a profile representing you?
If a friend-managed profile represents you and you want it removed, email support@wishe.app with the profile’s public link. We may ask for limited information through a secure method to verify that you are the person shown. Do not email a government ID or other sensitive document unless we first provide secure instructions.
Privacy and legal requests
Email support@wishe.app for privacy questions, legal notices, and other requests. To delete your account directly, open Settings in the app and tap Delete Account Permanently. If you cannot access the app, use our account deletion page.
Response times
We aim to acknowledge support requests within five business days. Safety, privacy, and account-access issues are prioritized based on urgency.