SETEM SUPPORT
We’re here to help.
Tell us what happened and we’ll help you find the next step.
Contact support
Email us from the address connected to your setem account. Include a short description and any relevant profile name. Never include your password.
Email support@setem.app →Account and email verification
Check spam or junk folders if a verification message is missing. You can request another message from the verification screen. For sign-in trouble, include the exact warning shown in the app when contacting support.
Safety concerns
If someone is in immediate danger, contact local emergency services. For behavior or content on setem, email support with enough context to identify the relevant profile or conversation. Do not confront someone you believe may be unsafe.
Privacy and legal requests
Email privacy@setem.app for privacy questions. Email legal@setem.app for legal notices. Account deletion requests can begin on our dedicated deletion page.
Response times
We aim to acknowledge support requests within five business days. Safety, privacy, and account-access issues are prioritized based on urgency.