Delete your setem account.

What will be deleted?

After we verify the request, we delete or de-identify personal data controlled solely by your setem account, including the account record, profiles you manage, stored profile photos and details, likes and passes, matches, reactions, and related activity, subject to the limited exceptions below.

What happens next?

1. We receive your request at privacy@setem.app.
2. We verify that the request came from the account owner. We may reply to the account email for confirmation.
3. We complete the deletion within 30 days unless applicable law requires or permits a longer period.
4. We send confirmation when the request is complete.

Shared content and limited retention

Some information is part of another person’s experience. A vouch submitted to someone else, or a message already delivered in a shared conversation, may remain where reasonably necessary to preserve another participant’s history, safety, or conversation integrity. We may remove your identifying information or otherwise de-identify the retained record.

We may also retain limited records when reasonably necessary for security, fraud prevention, dispute resolution, enforcing rights, or legal compliance. Such information remains protected and is not kept for ordinary product use. Temporary backup copies may remain until routine backup cycles complete.

Profiles created for friends

Your request deletes profiles managed solely through your account. If the person shown in a profile or another participant independently maintains a setem account, your request does not delete their account or information they control.

Need help?

If you cannot access the email connected to your account, contact support@setem.app and explain the issue. We will use a reasonable method to verify account ownership.